Shipping policy

Shipping Policy

We’re excited to send our handmade candles your way! Please review our shipping details below:

Processing Time

All candles are handmade to order.

Please allow 3–5 business days for processing before your order ships.

Shipping Rates & Delivery

Shipping is available within US

Rates are calculated at checkout based on your location and order size.

Standard delivery takes 3–7 business days after processing.

You’ll receive a confirmation email with tracking info once your order ships.

Free Shipping

Enjoy free shipping on orders over $30

Local Pickup or Delivery (Optional)

 Free local pickup or delivery is available in [Your City/Area]. Choose this option at checkout, and we’ll contact you to arrange details.

Delays

We are not responsible for shipping delays caused by carriers, weather, or incorrect addresses provided at checkout.

Lost or Stolen Packages

If your tracking shows "delivered" but you haven’t received your package, please contact the carrier directly.

If the issue persists, reach out to us—we’ll do our best to help.

For questions about your order, feel free to contact us at artsandwaxco@gmail.com.